Effective Communication


Importance of Empathy in the Workplace and How to Deal with Difficult People

Program Description:

In the current situation we work from office or home and getting into conflict situations is a normal and natural occurrence when  interacting with one another. Your situation won’t get better; left unaddressed, it usually may get worse, unaddressed matters often erupts counter-productively.

If workplace conflicts arise often, it is imperative that efficiency at work will drop and goals will not be achieved as anticipated.

For a company to be profitable there has to be a cordial, satisfied and an effective workforce. Empathy in the workplace is necessary to make a genuine effort to understand each other, be able to compromise when we have conflicting points of view.

Our workshop will teach on how your employees could learn empathy and how to deal in difficult situations without compromising their effectiveness at work.

Areas covered in a Workshop offered by EmpoweredProfessionals:

  • Strategies to practicing assertion appropriately in dealing with difficult people and situations
  • An understanding of Empathy and why it is important to develop this quality.
  • Understanding of the connection between Empathy and performance
  • Strategies to develop Empathy for personal and business success


Workshop Details:

Workshop Instruction: This workshop will be conducted Live-On-Line or Face-To-Face

Duration: 6 hours

Certificate: Presented upon completion

Participant Minimum Group Size: 3

Participant Fee:  $620 per Participant.

Face-To-Face Instruction: This workshop could be conducted at your organization or a location convenient to you at an additional cost.

Program Customization: We are happy to customize our program as per your organizational requirements.

Contact Us:                                                                                           
Our Admin Team is here to help: Tel: 905-604-7741       Email:  team@empoweredprofessionals.ca


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